Frequently Asked Questions
Is mouth tape safe to use while sleeping?
Yes, mouth tape is safe when used as directed. It's designed with breathable, skin-safe adhesive that gently keeps your lips closed without restricting airflow. If you have nasal congestion or any breathing issues, consult with a healthcare professional before use.
Will it irritate my skin or lips?
Not at all. Snuggle Method Mouth Tape is made with a gentle, hypoallergenic adhesive and soft material that feels light on the skin. It’s designed to stay secure through the night without causing redness, dryness, or discomfort, and peels off easily in the morning without leaving residue.
Can I still breathe if my nose gets blocked during the night?
If you’re sick or congested, it’s best to skip using mouth tape until your nasal passages are clear. Your safety comes first, and nasal breathing should feel easy and natural while using the tape.
Where are you located?
Our head office is located in Sydney, Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 4 to 10 working days, depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at snugglemethod@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.